1. Shipping Destinations
1.1 We currently ship our ready-to-eat and energy bars to addresses within India. Please note that additional shipping charges may apply based on the destination.
2. Processing Time
2.1 Orders are typically processed within 5-7 business days after payment is received.
2.2 Processing times may be longer during peak seasons or promotional periods. Customers will be notified of any delays.
3. Shipping Methods
3.1 We offer standard shipping and expedited shipping options. Shipping methods available may vary depending on the destination.
3.2 The estimated delivery time for each shipping method will be provided during the checkout process.
4. Shipping Costs
4.1 Shipping costs are calculated based on the weight of the order and the destination. The total shipping cost will be displayed during the checkout process.
4.2 Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
5. Order Tracking
5.1 Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package.
5.2 Please allow up to 12 hours for the tracking information to update after your order has been shipped.
6. Undeliverable or Returned Packages
6.1 It is the customer’s responsibility to provide accurate and complete shipping information. We are not responsible for orders that are undeliverable due to incorrect or incomplete addresses.
6.2 If a package is returned to us as undeliverable, we will attempt to contact the customer to arrange reshipment. Additional shipping charges may apply.
7. Lost or Stolen Packages
7.1 We are not responsible for packages lost or stolen after delivery has been confirmed by the carrier. Customers are encouraged to provide a secure delivery address.
7.2 If you believe your package is lost or stolen, please contact the carrier and our customer service team for assistance.
8. International Shipping
8.1 For international orders, please be aware of your country’s import regulations and any restrictions on the import of food products. We are not responsible for any customs issues or delays.
9. Contact Information
9.1 For any questions about our Shipping Policy, please contact our customer service team at info@avmfoodproducts.com
10. Changes to the Policy
10.1 We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to our Shipping Policy.
Last updated: 2023